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 Got this product for my husband for an anniversary gift. He loves it. I love it! He doesn't have to go outside to smoke anymore and he doesn't smell like an ashtray! Only had this product for 24 hrs but no complaints so far! Also the prices are awesome. Y...
 Worked great! I prefer it over a normal cigarette....
 Wow.. I am amazed! 30 yrs of smoking and I have not touched an "analog" cigarette in weeks. I am so happy I bought this, I absolutely love the Luci!...

Customer Service

FOR IMMEDIATE ASSISTANCE Customer Service is available by phone Monday-Friday 9:00am-6:00pm GMT.
Emails may take 24-48 hours for routing and a response.
Please Click Here To Contact Us Via Email

We're available by phone:
Monday-Friday 9am to 6:00pm GMT
We're available through our online support system 24/7.
Contacting LUCI:
Phone: +44-800 014 8724 (inside UK 0800 014 8724)
Mailing Address: 145-157 ST JOHN STREET
London
EC1V 4PW
United Kingdom

For questions of concerns about your LUCI product, including:

New Orders, Product Replacement, Warranty Information, or Broken Items

PLEASE CALL US DIRECTLY at +44-800 014 8724


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